Parts that are physically broken are generally not a warrantable item and should be handled through your insurance company as this is considered accidental damage.Adjustments are not covered under warranty and should be taken care of during the manufacturers recommended service intervals. Please consider insuring your vehicle with an insurance company for these types of claims. Please note that we strive to have all units that are under warranty, to be paid for by warranty.Contacting us daily in regards to repair completion will not speed up the shipment of the parts. Your Service Advisor will give you a more accurate time frame for parts delivery. Parts ordering for warranty claims can take up to 2 weeks to arrive, and non-warranty claims can take up to 3 weeks to arrive.A review of the claim by the manufacturer can take up to 72 business hours. If your vehicle is under warranty, the repair time may take longer as most manufacturers require us to pre-submit the warranty claims with pictures.(This does not include performing maintenance service) Most maintenance services can be completed within 48 hours. Please have expectations that we will have your vehicle for several weeks if we need to special order parts.We prefer to work by email: Contacting us daily in regards to repair completion will not speed up the shipment of the parts. Providing an email is essential when keeping you informed.If you are unhappy with your vehicle, timeline, or the warranty concern, please reach out to the manufacturer using the phone numbers below. We also do not approve or deny warranty claims. Please keep in mind that Elk Grove Power Sports nor its employees, manufacture your unit.If this is a warranty issue and you have concerns with the inconvenience, timelines, or general concerns about your unit we have included a manufacturer's customer service phone number list at the bottom of the page.Note: If we cannot duplicate the concern, we most likely will be unable to repair it. Please duplicate the concern for your Service Advisor. Be as descriptive as you can regarding your vehicle's concern.Please note that customers are not allowed to walk through the technician service area due to insurance reasons. Please pull in front of the loading zone signs and walk to the front of the service department. Vehicles on or in trailers must use the loading zone areas on the East and North side of the building. Please pull to the front when dropping off for service (Motorcycle).Due to space concerns, sooner is not better. Please drop off at your scheduled date and time.Please allow adequate time for parts to arrive before pre-planning any trips or vacations.
#POWERSPORTS ELK GROVE PLUS#
Some parts take up to 3 weeks plus to receive. Please alert us of the date you need the vehicle to return by. Example: Accident damage with the insurance company involved may take longer.We will look at most concerns with-in 48 hours.
Appointments are for drop off only unless otherwise specified.
#POWERSPORTS ELK GROVE FREE#
All dealer incentives/rebates, customer incentives/rebates including free warranty/winch credits and/or free accessory packages have all been applied to the sale price. Final actual sales price will vary depending on options and/or accessories selected. Price, if shown does not include tax, license, electronic filing fees, tire fees, dealer documentation fee, any applicable freight and/or added dealer mark-up (A.D.M.) or any finance charges (if applicable). MSRP is shown for information purposes only.
0 kommentar(er)
